Renew Your Medicaid or OHP Coverage
Have you received a renewal notice from OHP? There might be one in your mailbox.
During the COVID-19 pandemic, most Oregon Health Plan (OHP) members kept their medical and other benefits without having to renew them each year. People who get food benefits through the Supplemental Nutrition Assistance Program (SNAP) also received extra food benefits. This was because of temporary policy changes under the COVID-19 Public Health Emergency (PHE).
The emergency period is ending soon, and Oregon will resume yearly renewals to check your family’s eligibility for benefits. Starting in April 2023, the state will contact you to see if you still qualify for the benefits that you have now. If the state can’t reach you, you could lose your benefits even if you still qualify for them. That’s why it’s important to update your mailing address, phone number, and email address, so you get important updates and can respond quickly to continue receiving the benefits you qualify for.
Here’s how you can prepare for the renewal process:
- Update your contact information if your mailing address, phone number, or email address has changed. You can update your information in a few ways:
- Online at benefits.oregon.gov.
- By phone at 1-800-699-9075, Monday through Friday, 7 a.m. to 6 p.m. (PST). Interpreters are available.
- In person through a local community partner, an ODHS office (please call first), or your Coordinated Care Organization (CCO). Follow the links for their contact information.
- Check your mail. The letter from the state will let you know what you need to do to see if you still qualify for OHP, services and supports for people with disabilities and older adults, or food benefits from the state.
- Complete your renewal form (if you get one). Fill out the form and return it to the state right away, or use the ONE portal to renew your OHP coverage. Even if you no longer qualify for OHP or other benefits, it’s important to respond to the state’s letter, so they can help you find other coverage. If you need help and would like the state to speak with someone else about your benefits, you may assign an authorized representative who can be a family member or friend you choose to help you.
Remember, you will be contacted when information is needed from you to maintain your OHP and other benefits, including services and supports for people with disabilities and older adults, and food benefits. Make sure you stay informed. Be sure to open any messages from the Oregon Department of Human Services right away, and don’t wait to respond!